Reports
Magnify features a powerful reporting engine and a host of report types (Summary, Detail and Analysis) that will help you get the call data you need.
Charts
With Magnify, charts are a breeze, and the combinations are endless. Choose from pre-built charts, or design and save your own.
U.S. Map
Interested in geography? Pull up a map of the United States to see where your calls are coming from (or going to).
Pivot Tables
You can build summary tables based on any data variables you choose. Select one of the many built-in configurations, or create your own with instant results.
Email Alerts
Automatically alert one or more email addresses when a call matches any criteria you specify–extension, duration, cost, and much more.
Call Costing
Magnify allows you to know exactly where your telecommunications costs are being incurred, so that you can control them. Flexible inbound & outbound patterns.
DID/DNIS Support
Magnify supports Direct Inward Dial (DID) number tracking on T1/PRI/SIP lines so that you know what phone numbers outside callers dial to reach you. Great for keeping track of marketing campaigns.
Automatic Call Distribution*
If your business uses Automatic Call Distribution (ACD), you can track time callers spend on hold, abandoned calls, and more at no extra cost. *Support for certain phone systems only.
Easy Setup, Easy To Use
With an intuitive interface and detailed instructions for integrating with your phone system, you’ll be up and running in no time. And you can always call us for free setup support.